For the final day of our Launch Week, we’re shipping two quality of life features: improved inactivity skipping and a new app header.

Improved inactivity skipping

Session recordings are incredibly useful when you’re helping your customers or trying to understand how they use your product. However, finding the relevant moments can often feel like a wild goose chase.

We’re working to narrow down the key moments by more actively weeding out the irrelevant moments. To that end, we’ve released improvements to inactivity skipping: inactive periods

• show up on the progress bar as lighter grey color
• show a “Skipping inactivity” overlay
• have a variable speed increase so that they will never last longer than 3 seconds of playback time

New app header

We’ve updated our app header to make it easier to know where you are in our app and harder to inadvertently trigger a search. We’ve also added a help menu to make it easier to get support (which also allowed us to remove the chat widget bubble from the screen so that it doesn’t get in the way of different parts of the app).