Changelog

We just made staying on top of your tickets even easier! You can now receive real-time Slack notifications when tickets are created, assigned, updated, or resolved—so you never miss an important update, even when you’re away from your laptop. Here’s how this helps you:

We've just rolled out Broadcast - a powerful tool to send announcements instantly to your preferred group of customers. Here’s what you get with the latest release:

We're excited to share some new features we've added to Atlas this week, all designed to make your customer support experience even better.

We've added some powerful feature updates to Atlas's reporting capabilities. Here's what's new:

We've added three new features to make your help center more effective and easier to manage. Here's what's new: