Back Oct 25th, 2024
Launch Week, Day 5: ⚙️ Linear + workflow improvements

We’ve reached the final day of Launch Week, and we're closing it out with some powerful Linear + workflow upgrades to streamline your ticket management process.

Here’s what’s new:

  • Auto descriptions generated from the first message.
  • Fine-tuned workflow controls to manage when tickets are re-opened based on Linear issue status.
  • Customizable ticket activities: control which activities sync between Linear and Atlas.
  • Rich text support in issue descriptions including images.
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Let’s break down the details!

⚙️ Auto descriptions


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Descriptions are now automatically created based on the first message in a Linear issue. No need for manual input—just get straight to the point!

🎛️ Fine-grained workflow controls


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Get more control over your workflow with fine-tuned settings. When a Linear issue moves to specific statuses like Closed or Canceled, you can configure the associated Atlas ticket to re-open only if it's in certain statuses like Snoozed, Pending, or Closed. Ditto for Atlas tickets into Linear.

🔄 Customizable ticket activities sync


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You now have the flexibility to decide which ticket activities sync between Linear and Atlas. Whether it’s changes in ticket properties, new messages, or other key updates, you’re in control.

✍️ Rich text support


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Rich text (including images) is now supported in the description field when creating new Linear issues, allowing for more detailed and well-formatted inputs.