Customer support shouldn’t feel like chasing shadows.

But when sessions load slowly, inactivity isn’t clear, or you lack the right insights, it can. That’s why we just made session recordings better.

Slow session playback slowing you down?

We've implemented top-level changes to our session recording technology, significantly boosting playback speed. Navigate through user sessions more efficiently, allowing you to uncover insights faster than ever before.

Struggling to track customer behavior accurately?

Our enhanced inactivity tracking now provides a much clearer picture of user engagement. Easily identify periods of inactivity within sessions, giving you a more accurate understanding of how users interact with your platform.

Need more context in your session recordings?

We've added a crucial piece of information to your toolkit. Session recordings now include the customer's IP address, providing valuable context for troubleshooting and user experience analysis.

Want more control over your session recordings?

You're in charge. We've introduced flexible options to manage your session recording settings. Disable recordings entirely across your platform, or selectively turn them off for specific domains. Tailor your data collection to your exact needs and compliance requirements.

Faster analysis. Clearer user insights. More context. Greater control.

Discover the enhanced power of session recordings with Atlas.so – helping you understand your users better than ever before.