We know that distance = speed/time. Enjoy powerful new features that give more speed, save more time, and add more distance traveled towards growth. Here’s what’s new:
💌 Copy To/CC Emails
You can now copy the To and CC email addresses directly from a ticket, making it easy to share or reference them elsewhere.
🔝 Scroll to Top of Tickets
No more endless scrolling! We’ve added a "Scroll to Top" button in tickets, so you can instantly jump back to the beginning of any long thread.
📌 Pin the Composer
Keep your draft reply in view while navigating ticket history. With the new "Pin Composer" option, you can write, review, and edit without losing context.
🗑️ Bulk Delete Tickets
Inbox getting cluttered? Bulk delete is here! Select multiple tickets at once and delete them in one go, perfect for spam or resolved tickets.
💾 Save Sent Messages as Canned Responses
Send a message once, reuse it forever. You can now save any sent message as a canned response with just one click. Efficiency, unlocked.
These updates are live now—go ahead and try them out! Let us know what you think.