🌐 AI-Powered Translations

Day 3 of AI Launch Week is all about smashing language barriers. With AI-Powered Translations, you can now translate support replies into 20+ languages instantly—without losing your brand’s unique tone. It’s fast, accurate, and flawless. Here’s

🔥 What’s New

🗣️ AI-powered translation

Your brand’s tone matters, and this AI knows it. Unlike basic translation engines, this feature preserves the tone and style of your message—whether it’s friendly, professional, or personalized.

🤝 Seamless Global Support

Forget copy-pasting into Google Translate or relying on external tools. This feature lives right inside the composer, letting you create multilingual support replies faster than ever.

📘 How it Works

1️⃣ Type your message as usual: Write your message as you would normally, no extra steps needed.

2️⃣ Click "Translate": Select your desired language from the list of 20+ available options.

3️⃣ Send with confidence: AI ensures the tone, intent, and message stay consistent—even after translation.

To try, go to “smart assist” (or the ✨ button on top-right of the composer) and select “translate.”

We’re halfway through the AI launch week, but definitely not done yet! Stay tuned for upcoming AI updates to make your customer support great again.