We've added three new features to make your help center more effective and easier to manage. Here's what's new:

Auto-generated Table of Contents

Navigate long articles with ease. Our new feature automatically creates a structured, clickable table of contents for your help articles.

• Automatically generates based on article headings
• Clickable links allow readers to jump to specific sections
• Simplifies navigation, especially for comprehensive articles

To enable: Go to App config > Help center > Table of content

Upvote/Downvote Notifications

Get real-time feedback on your help center content. Receive notifications when customers upvote or downvote articles.

• Choose to receive notifications on Slack, email, or both
• Instantly know which articles are helpful (and which need work)
• Easily track article performance over time

Set up notifications: Go to App config > Help center > Feedback Notification

Customizable Footer

Brand your help center and improve navigation with our new customizable footer.

• Add your company logo and social media links
• Showcase related articles to encourage further reading
• Customize the look and feel to match your brand

Customize your footer: Go to App config > Help center > Footer