Free
$0
max 2 seats
- Ticketing
- Chat
- Session Recording
Standard
$49
per seat, per month
Everything in Free, and- Advanced ticketing
- SMS, WhatsApp, and Slack
- Custom data
- API access
- View bugs in timeline and sessions
Pro
$99
per seat, per month
Everything in Standard, and- Routing & SLA rules
- CSAT
- Chatbots
- Custom events
- Custom inboxes and segments
![](https://res.cloudinary.com/da32ufmnf/image/upload/v1669128282/atlas-refresh/index/j17q9e4ik3qdigwzafpb.png)
Custom reports
Enterprise-grade security
SSO / SAML
Dedicated Slack channel
Create custom segments
Slack connect
Support-led growth for next-gen startups
![Portão 3 partner logo](https://media.atlas.so/partners-portao-3-logo.png)
![First partner logo](https://media.atlas.so/partners-first-logo.png)
![Loops partner logo](https://media.atlas.so/partners-loops-logo.png)
![Rootine partner logo](https://media.atlas.so/partners-rootine-logo.png)
![Homeroom partner logo](https://media.atlas.so/partners-homeroom-logo.png)
![Shuttle Central partner logo](https://media.atlas.so/partners-shuttle-central-logo.png)
![Awari partner logo](https://media.atlas.so/partners-awari-logo.png)
![Near partner logo](https://media.atlas.so/partners-near-logo.png)
![PadSplit partner logo](https://media.atlas.so/partners-padsplit-logo.png)
![Trust Keith partner logo](https://media.atlas.so/partners-trust-keith-logo.png)
![Paage partner logo](https://media.atlas.so/partners-paage-logo.png)
![Nullstone partner logo](https://media.atlas.so/partners-nullstone-logo.png)
Free
$0
Standard
$49
Pro
$99
![Ticketing plan icon](https://media.atlas.so/pricing-feature-ticketing.png)
Tags & tag groups
Prioritize tickets
Create template messages
Schedule messages
Transfer tickets
Assign to teammates
Snooze tickets
Manually create tickets
Merge tickets
Merge customers
Reassign ticket customer
Multiple senders per channel
Custom inboxes
Business hours
Remove branding
CSAT
SLA
Suggested responses
Suggested tags
Side conversations
![Channels plan icon](https://media.atlas.so/pricing-feature-multi-channel-communication.png)
Chat
Email
Slack Connect
SMS
$0.02/SMS·$0.04/MMS
$0.02/SMS·$0.04/MMS
$0.02/SMS·$0.04/MMS
WhatsApp
$0.0225/convo·$0.0075/message
$0.0225/convo·$0.0075/message
$0.0225/convo·$0.0075/message
Customer portal
![Customer timeline plan icon](https://media.atlas.so/pricing-feature-customer-timeline.png)
View tickets
View session recordings
View articles read
Auto summaries
View custom events
![Session recording plan icon](https://media.atlas.so/pricing-feature-session-recording.png)
Session recording
5k sessions/mo
50k sessions/mo
75k sessions/mo
Developer tools
Network data
View live sessions
Save sessions
Session storage length
30 days
90 days
180 days
Additional sessions
$0.04 per session
$0.04 per session
$0.04 per session
![Bug tracking plan icon](https://media.atlas.so/pricing-feature-bug-tracking.png)
View bugs in customer timeline
View bugs in session recordings
![Search plan icon](https://media.atlas.so/pricing-feature-search.png)
Universal search
Advanced search (multiple data sources)
![Data plan icon](https://media.atlas.so/pricing-feature-data.png)
Export data
Custom events
Custom segments
Custom fields
![Reporting plan icon](https://media.atlas.so/pricing-feature-reporting.png)
Pre-built dashboards
Ticket reports
Tag reports
Help center reports
Chatbot reports
Session reports
CSAT reports
SLA reports
CSV reports
Scheduled reports
![Help Center plan icon](https://media.atlas.so/pricing-feature-help-center.png)
Create articles
Unlimited levels of category hierarchy
Articles in chat widget
Custom domain
Article feedback
Private help centers
Unbranded help center
Custom article and category visibility
![Chatbots & Automation plan icon](https://media.atlas.so/pricing-feature-chatbots.png)
Widget customization
Widget menu
Chatbot workflows
Rule-based routing
Workflow automations
Auto routing
AI Chatbot
add-on
add-on
add-on
![Outbound plan icon](https://media.atlas.so/pricing-feature-outbound.png)
Direct messages
Broadcast messages
![Developer tools plan icon](https://media.atlas.so/pricing-feature-api.png)
Javascript SDK
Mobile SDK
API access
Webhooks
Increased volume and rate
350,000 calls/mo
500,000 calls/mo
![Integrations plan icon](https://media.atlas.so/pricing-feature-integrations.png)
Slack
Linear
Jira
Hubspot
Close
Sentry
Segment
Internal dashboard
Salesforce
![Security & Permissions plan icon](https://media.atlas.so/pricing-feature-security-permissions.png)
2FA
SSO / SAML
![Support plan icon](https://media.atlas.so/pricing-feature-support.png)
Email support
Chat support
Dedicated Slack channel
SLA
Standard support
1-3 business days
1-3 business days
Priority support
24 hours
24 hours
Priority support
24 hours
24 hours