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Jon O’Bryan

Jon O’Bryan

CEO, Atlas Inc

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CEO @ Atlas

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Case Study: Why Coaster Uses Atlas for Unifying Support ChannelsCase Study: Why Coaster Uses Atlas for Unifying Support Channels
Jon O’BryanJon O’Bryan

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Case Study: Why Coaster Uses Atlas for Unifying Support Channels

This case study explores how Coaster uses Atlas to unify all of their support channels and operations.

Case Study
Case Study: Why Rootine Chose Atlas’s Customer Support PlatformCase Study: Why Rootine Chose Atlas’s Customer Support Platform
Jon O’BryanJon O’Bryan

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Case Study: Why Rootine Chose Atlas’s Customer Support Platform

This case study explores why Rootine chose Atlas to help upgrade its support operations.

Case Study
Case Study: Why PerkUp Switched to Atlas from IntercomCase Study: Why PerkUp Switched to Atlas from Intercom
Jon O’BryanJon O’Bryan

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Case Study: Why PerkUp Switched to Atlas from Intercom

PerkUp switched from Intercom to Atlas to deliver exceptional customer support. Thomas Mirmotahari, Founder & CEO of PerkUp, explains the move to Atlas and why they’re loving it.

Case Study
Navigating the AI Revolution in Customer SupportNavigating the AI Revolution in Customer Support
Jon O’BryanJon O’Bryan

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Navigating the AI Revolution in Customer Support

We decode the transformation as AI integrates seamlessly into customer support, offering unparalleled efficiency and a personalized experience. This article explores the balance of high-tech and high-touch in the era of AI support.

How to Prevent Burnout in Startup Support TeamsHow to Prevent Burnout in Startup Support Teams
Jon O’BryanJon O’Bryan

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How to Prevent Burnout in Startup Support Teams

Navigating the challenges of burnout in startup environments requires empathy, strategy, and a proactive stance. This essential toolkit empowers founders and managers to safeguard their support teams against the risks of burnout.

Best Practices
🤖 AI in Support🤖 AI in Support
Jon O’BryanJon O’Bryan

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🤖 AI in Support

Discover how AI is revolutionizing customer support. In this article, we’ll review some of the innovations that are being made by using generative AI. We’ll break them down based off of the KPI they’re aimed at improving.