A suite of support products
All of the best-in-class, fully integrated support tools.
Timeline
View a customer's entire journey in a single, easy to follow, chronological timeline.
Smart Assist
Supercharge your team with AI-powered suggested responses, suggested articles, and summaries.
Session Replay
A video is worth a thousand words. Let your customers show you rather than tell you with session recording.
Omnichannel
Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface.
Insights
Cut through the noise in a sea of tickets to and get to the core of your customers desires, all without needing a data analyst.
Chatbots
Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience.
Customer Centric Productivity
Build relationships with your customers by seeing them in their full context. Check it out below 👇
A Modern Tool with a Modern User Experience
Finally a fast, simple UI. Rich hotkeys, a command palette, and AI accelerated productivity tools.
Keyboard First
Know your customers most pressing and time sensitive issues.
Search
Use our advanced search to perform powerful queries across your customer data without needing a data analyst.
super fast
No more coffee breaks while waiting for pages to load.