Autopilot
Respond to users instantly
- Multi-step actions across any channel
- Use tone, tools & protocols to define every response & action
- Set guardrails and approvals to ensure policy control
Proven outcomes in production
0%
Accuracy
0%
Faster replies
0%
Resolution rates
Deliver fast, accurate, measurable support with AI that adapts to your business.
Copilot
Help agents reply faster
- On-brand drafts with sources you can edit or send in one click
- Automatic context brief so agents don’t tab-switch
- Suggested next actions like refunds, credits, or scheduling
Knowledge Management
Auto-updated, single source of truth
- Autogenerate and refresh articles from tickets, chats, and SOPs
- Create knowledge graphs to better support your agents & AI
- Autodetect conflicts when a fact has multiple versions
Ticketing
White-Glove support platform
- Unified inbox to support your customers across all channels
- View each customer's entire journey in a chronological timeline
- Use session recordings to diagnose & resolve faster
Channels
True omnichannel support.
Enterprise-Grade Security
Built for compliance and privacy controls from day one.
We’ve used atlas for almost 2 yrs, love it. Simple to use. We manage everything from Slack, it’s awesome.
Atlas is incredible. The screen recording feature, especially, is a game changer. That, combined with the slack integration, has made life super convenient for me to deliver a terrific customer support experience
Atlas has been a breath of fresh air, seamlessly combining customer conversations, making support efficient & personalized. The customer timeline & integrated help center are invaluable. The responsiveness of the Atlas team made the switch so easy!
Fast responses, seamless Slack integration, all-in-one view. Atlas makes support effortless. We moved from delayed responses on other platforms to instant, effective communication with Atlas.
We’ve been using Atlas for over a year. The product is great and the team is extremely helpful and responsive. Unlike other products, Atlas feels like a natural fit to our existing tooling and workflows. I would recommend this 10/10.
With Atlas, Slack integration is seamless, making quick responses a breeze. The founders’ support is unparalleled, elevating our customer service experience!
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6701 Koll Center Pkwy
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Pleasanton, CA 94566
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