Segment
Add custom events and customer data from your existing Segment instrumentation.
Overview
The Segment integration allows you to manage data flow effortlessly between applications, now including Atlas. With Segment, you can bring in customer, account, and event data to enrich Atlas's insights and improve your customer experience.
How it works
Sync customer and account data between Atlas and Segment through customizable field mapping. Once your application sends data to Segment, it is automatically routed to all designated applications, including Atlas, so your team can stay up-to-date with key customer interactions.
Configure
To configure Segment with Atlas, please refer to this help center article for detailed setup instructions.
Slack
Get notified and respond to customers directly from Slack for quick turnaround.
Sentry
See your customers’ technical issues right when they happen.
Linear
Send customer issues directly to Linear and get reminders to follow-up with customers when issues are resolved.
Jira
Create Jira tickets from Atlas and get reminders to follow-up with customers when Jira tickets are completed.
HubSpot
Sync your customer data between Atlas and HubSpot.
Salesforce
Sync your customer data between Atlas and Salesforce.
Pipedrive
Sync your customer data between Atlas and Pipedrive.
Close
Sync your customer data between Atlas and Close.
Slack Connect
Track your customer requests in Slack Connect channels by converting Slack threads into tickets.
Retool
Help your customers by using your Retool dashboards without leaving Atlas.
Bubble
Help your customers by using your Bubble dashboards without leaving Atlas.
Aircall
Call your customers from within Atlas using Aircall. See all calls and transcripts in your customer timeline.
Dialpad
Call your customers from within Atlas using Dialpad. See all calls and transcripts in your customer timeline.
Twilio
Call, text, or WhatsApp your customers from within Atlas using Twilio.
Webflow
Chat with your customers and watch their sessions on your Webflow pages.
Shopify
View customer purchase history and sessions for your store in the customer timeline. Manage their orders from within Atlas.
Zendesk
Sync tickets and messages between Zendesk and Atlas.
Sync tickets and messages between WhatsApp and Atlas.
Zapier
Trigger workflows in Zapier with webhooks from our extensive API.
Discord
Manage and track Discord support requests seamlessly within Atlas.
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